Information We Collect
You can generally visit our website without revealing any personally identifiable information about yourself. However, in certain sections of this site, to use certain products and services, we may require you to register for an account, or we may invite you to submit questions or comments or request information, participate in surveys, questionnaires or contests, download trials or demonstrations, subscribe to newsletters or email alerts or participate in community forums. Due to the nature of some of these activities, we may ask that you complete and submit an online form with personally identifiable information such as your first name, last name, billing address, email address, phone number, credit card information, etc.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
We use session cookies (cookies which are only used for a single session) during the ordering process, and in the support forum and knowledge base. No personally identifiable information is ever stored in any cookie from this site.
We use persistent cookies if you choose to use the auto-login feature of our portal. We also collect general information about visits to our websites. This information includes parameters such as the number of visits and browser details. No personal details are present in this data and it is utilized for the sole purpose of better understanding website usage to improve user experiences.
Our services are not designed for or directed to minors under the age of 18, and we will not intentionally collect or maintain information about anyone under the age of 18.
At the time of sign up, we will ask visitors to enter credit card or account information. Credit card information is encrypted for its protection prior to its transmission over the Internet. We collect this information on a transaction-by-transaction basis. We will not authorize the release of the information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect. All personal information is transmitted in encrypted format using SSL, firewalls, internal restrictions, password protection and other security measures to help prevent unauthorized access to your personally identifiable information.
Our cooperation with Laws and Law Enforcement
We cooperate with government and all (local and federal) law enforcement officials to enforce and comply with the law. We will disclose any information about users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.
Log Files for Analytical Use
To gather statistical information, we use IP addresses to analyze trends, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses.
Correction/Updating Personally Identifiable Information
We reserve the right in our sole discretion to revise, amend, or modify this policy and our other policies at any time and in any manner. A userís continued use of the products and services and the websites will signify agreement to such changes.
Last Updated: April 27, 2011